Knowledgebase : How tos
Sometimes you simply want to not trigger any email notifications when you assign courses or training paths? Here's how to turn off notifications:
eLeaP enables Enterprise account holders to set up multiple eLeaP instances for each of their clients, departments or divisions. For example, a training consultant can create multiple eLeaP accounts for each of their clients and be able to copy over cours...
Yes, eLeaP lets you embed Flash documents directly into your courses. However, in order for Flash media to play on a user's device, they must have a compatible browser and the Adobe Flash plugin. Be advised that many of the most popular browsers are mov...
QUESTION: We accidentally revoked a certificate from someone. Is there a way we can reverse that? ANSWER: Yes. You will first need to set course certificate release settings to [Manually]. Then find the user in your [Completion Report] and click on the ...
Notes can include updating a User's records with external trainings, webinars or any other notes the Admin/Instructors deem necessary. These records are not seen by the Trainee. To add notes to a Trainee's profile, go to the [USERS] menu, search for and...
To view a Flash file or presentation, you will need to make sure that you have downloaded and installed the latest version Adobe Flash Player for Mac.
To upload/insert an image into your lesson: * Click on the [Insert/edit image] icon. It is the green icon displaying a tree. * Next browse to your image and click [Open] depending on your browser settings. * Let the file/image upload completely. T...
DOWNLOADING FILES FROM YOUR COURSE LESSON: MAC: Download the files in the _blue links_ (shown as a example below) by dragging them to your desktop. WINDOWS: Download files by clicking on the _blue links_ (shown as an example below). If you have cl...
QUESTION: At least one of the courses I have on eLeaP is an annual requirement for my employees. That means that they have to retake the course, and pass it, every year. I can delete their quiz results, so that it looks like they haven't completed the qui...
QUESTION: How do I assign courses to my users or students? ANSWER: There are a few ways to create assignments. To assign Users to a Course directly, click on the Courses menu at the top of the screen. Select the Course you want the Users assigned to, ...
See this simple tutorial on how to create and edit certificates. Go to: https://www.eleapsoftware.com/tutorials/admin-add-course-certificates/ [https://www.eleapsoftware.com/tutorials/admin-add-course-certificates/]
Sometimes, regardless of what we do to ensure that your notification emails get delivered to your inbox, you still miss important email notifications from eLeaP. Unfortunately, due to different systems and different email rules, legitimate email gets caug...
To reset the course completion status for a particular user: * From the Course Management tab, select the "edit course details" link. * Set the 'Course Available after Completion' option as [NO], and save. * Go to Completion Report tab. * Check ...
To reset a user's quiz results: Go to your 'QUIZ RESULTS' menu and click on the relevant course. If you need to reset results for a SCORM quiz, click on the 'SCORM Results' tab. You can drill down to see the individual results for each course. To see th...