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Knowledgebase : How tos
QUESTION: How can I set up a Training Path to auto re-assign courses? The duration can vary. ANSWER: To set up a Training Path to automatically re-assign courses, you first want to create the course to be assigned and re-assigned. * First, create th...
QUESTION: We accidentally revoked a certificate from someone. Is there a way we can reverse that? ANSWER: Yes. You will first need to set course certificate release settings to [Manually]. Then find the user in your [Completion Report] and click on the ...
Notes can include updating a User's records with external trainings, webinars or any other notes the Admin/Instructors deem necessary. These records are not seen by the Trainee. To add notes to a Trainee's profile, go to the [USERS] menu, search for and...
To view a Flash file or presentation, you will need to make sure that you have downloaded and installed the latest version Adobe Flash Player for Mac.
To add users (in bulk) to a user group: * Create the User Group, or, if the User Group is already created, click on the name of the User Group in question. * Download the Excel template for user imports using the "click here" linkin the "Import User...
You can upload a new user via the bulk upload file directly into an existing user group. Here's what you do. 1. Go to the user group in question 2. Click upload batch file (make sure you have already downloaded and completed the bulk_users.xls file). ...
To upload/insert an image into your lesson: * Click on the [Insert/edit image] icon. It is the green icon displaying a tree. * Next browse to your image and click [Open] depending on your browser settings. * Let the file/image upload completely. T...
How to set up your company profile including customizing themes, language, and date format. Only administrators can access this menu. TRANSCRIPT: Hello, and welcome to eLeaP. In this quick video we're going to show you how you can access and manage ...
DOWNLOADING FILES FROM YOUR COURSE LESSON: MAC: Download the files in the _blue links_ (shown as a example below) by dragging them to your desktop. WINDOWS: Download files by clicking on the _blue links_ (shown as an example below). If you have cl...
QUESTION: If John Smith is assigned a course today and completes it tomorrow, and I set reassignment for one year - are his first set of quiz scores and completion information still retained when he retakes the course and quiz in a year? How does that end...
Because of the sensitivity of the User's email field, we do not allow Users to individually edit/change their own email addresses in their profile. The administrator of the account will need to change this. To change/edit a user's email: * Search fo...
TRANSCRIPT: Hello and welcome to eLeaP. In this quick video, we're going to give you a breakdown of the main functions available within the courses tab of the application. When I click courses on the main menu, I'm automatically brought to this page wit...
SCENARIO: I am looking for a way to pace the progression of the trainee from one session to another in the course based on a quiz. For example: * Do a session * Answer questions % right * Then the trainee can progress Objective is that traine...
Transcript: Hello and welcome to eLeaP. In this quick video we're going to show you how you can manage your subscription using the Billing menu. First, to access the Billing menu, navigate to the link in the top right corner that should be the same as...
QUESTION: At least one of the courses I have on eLeaP is an annual requirement for my employees. That means that they have to retake the course, and pass it, every year. I can delete their quiz results, so that it looks like they haven't completed the qui...
QUESTION: Is there a way to set a course to make sure users cannot fast forward through it? ANSWER: Yes. Navigate to the Course you want to manage, and select its [Settings] tab. If you scroll down, you will see a section called "Lesson Settings". Here ...
Transcript: Hello, and welcome to eLeaP, your training and e-learning system. In this short video, we'll explain how the system works, how you can access training courses, and how to get help if needed. The first thing you'll notice is here on the hom...
QUESTION: How do I assign courses to my users or students? ANSWER: There are a few ways to create assignments. To assign Users to a Course directly, click on the Courses menu at the top of the screen. Select the Course you want the Users assigned to, ...
The Quick Quiz is a system to help users prepare for their end-of-course quiz. Each eLeaP course comes with 1 main quiz (at the end of course). This means that should you choose to use the Quick Quiz questions in your lessons, the users are able to self-a...
SCENARIO: I need to delete and replace a SCORM lesson from an existing course because there is an issue with one of the quizzes. The problem is that some of the people have already taken the course and I want to make sure that if I make this change their ...
Typically, if you want an existing quiz result reset, you will need to contact the instructor of your course to manually reset it. To contact the instructor, check the bottom of your course assignment notification email. Your instructor's name and email...
QUESTION: My user is not able to access their email to automatically reset their password. Can I manually set or reset their password? ANSWER: Yes, you can. You can manually set/reset user passwords from the User's profile page. Go to USERS, select the ...
QUESTION: How can I create one course with several different quizzes for each chapter so I can see the scores for the separate quizzes? ANSWER: Create individual courses as if they were actually individual chapters within an overall course. Then create ...
See this simple tutorial on how to create and edit certificates. Go to: https://www.eleapsoftware.com/tutorials/admin-add-course-certificates/ [https://www.eleapsoftware.com/tutorials/admin-add-course-certificates/]
We provide free assistance to our customers to help them get their training into a web-friendly format. This is a unique service that saves you money and time. To send us your files, simply go to https://www.yousendit.com/dropbox?dropbox=Telania . Follow ...
Sometimes, regardless of what we do to ensure that your notification emails get delivered to your inbox, you still miss important email notifications from eLeaP. Unfortunately, due to different systems and different email rules, legitimate email gets caug...
QUESTION: I have uploaded a new course. Another instructor is still working on the quiz, but they want the course materials to be sent out for their trainees to start reading right away. When the quiz is complete, can I then attach the quiz into eLeaP for...
To reset the course completion status for a particular user: * From the Course Management tab, select the "edit course details" link. * Set the 'Course Available after Completion' option as [NO], and save. * Go to Completion Report tab. * Check ...
Selecting the add new course link on the MANAGE COURSES screen displays the ADD COURSE screen. Use the steps below to successfully add a new Course to the system. * Enter a Name for the new Course in the NAME field. * (Optional) Select a Category wi...
TO CREATE A QUIZ FOR YOUR COURSE, click the [QUIZ] tab from the Course Management screen, and then [ADD QUESTION]. You can then choose the type of question you want to create. eLeaP has five (5) question types or formats: * Multiple Choice/True/Fals...
QUESTION: Is there a way for me to use a separate set of questions in my Quick Quiz than in my main (final) Quiz? I want to add questions in the Quick Quiz but I don't want those questions to appear in my main Quiz. SOLUTION: * First, create quiz qu...
QUESTION: I need to use a video from a DVD in my training. How can I upload this video into my training course? ANSWER: Typically the biggest issue will be extracting the video from the DVD. Here are some steps which will work. 1. You can use your pr...
Sharable Content Object Reference Model (SCORM) is a collection of standards and specifications for web-based e-learning. It defines communications between client-side content and a host system called the run-time environment (commonly a function of a lea...
To reset a user's quiz results: Go to your 'QUIZ RESULTS' menu and click on the relevant course. If you need to reset results for a SCORM quiz, click on the 'SCORM Results' tab. You can drill down to see the individual results for each course. To see th...
Help. My Camtasia-created SCORM courses are not sending quiz completion data to my eLeaP account. How can I get Camtasia to send SCORM data to eLeaP LMS? Answer: We have worked with the engineers from Camtasia (TechSmith) to get a fix for this issue...
Transcript: Hello and welcome to eLeaP. In this quick video we're going to show you how you can edit your course details. The first thing we'll do is navigate to courses in the Main Menu tab at the top, and then I'm going to click on one of my course's ...
Adding PowerPoint files into your course is simple. You can either add native PowerPoint files or convert your PowerPoint presentation into SCORM or even Flash format and embed that file in the body of your course lesson. Let me explain: 1. Adding nat...
To create [Categories] in eLeaP, go to the [COURSES] menu in the top navigation. Then click the [Manage Categories] tab. * To add a new category, simply add the new category name in the 'Name' box and click [add] * You can now create new courses und...