Knowledgebase : Frequently Asked Questions
 

We talked about this extensively with the developers, and what it came down to was that if we wanted to allow Supervisors to get automatic notifications in advance of the deadlines, then it would slow the system down. Ultimately, we had to reject that opt...
Quiz not completed [100 %] means that the trainee has viewed all materials in the course however they have not completed the quiz portion of the course. Sometimes, users might start a quiz and not submit their answers for grading. Until they submit their ...
QUESTION: A student completed a training course but I need to reset or re-open the course status. How do I go about this? ANSWER: To reset course completion status follow these three simple steps: 1. Go to _EDIT COURSE DETAILS_ screen and scroll to th...
When a feature is designated as "beta", this means it is being tested in a live environment, and may behave unpredictably, not work at all, or be removed without warning. You can let us know about issues you experience with a beta feature by submitting a ...
Absolutely. eLeaP(tm) can integrate with and display a wide variety of different resources. For instructions on how to include these in your course, check out our User Guides [https://www.eleapsoftware.com/support/].
Yes, they can check courses assigned and the results on their test in the "My Activity" menu.
Yes. The default eLeaP(tm) setup allows you to download MS Excel reports and integrate them into your HR software. We also offer an API which can allow you to directly integrate eLeaP's tracking information into HRIS.
We employ 128-bit (up to 256) SSL encryption to secure the transmission of data between your browser and our secure data center. Your content data is protected by the best encryption keys in the industry. In the extremely unlikely event that anyone wou...
Absolutely. * Our Knowledgebase [https://support.eleapsoftware.com/]is available 24/7 with answers to a wide variety of questions. * Submit a ticket [https://support.eleapsoftware.com/index.php?/Tickets/Submit] for review (tickets are monitored 24/7...
Administrators will be trained in how to manage your overall eLeaP(tm) account. This includes managing your instructors, users, content creation and management, forums management, reporting features, e-commerce or payment system management. Instructors wi...
Yes. eLeaP(tm) LMS/LCMS is created knowing that each user/learner is unique. You can personalize your learning content for each user. You can use our Training Path tool to deliver personalized training to each unique user. Learn more: Find step-by-ste...
Typically, if you want an existing quiz result reset, you will need to contact the instructor of your course to manually reset it. To contact the instructor, check the bottom of your course assignment notification email. Your instructor's name and email...
To access the eLeaP system, learners need an internet-enabled device with a live internet connection, and an Internet browser such as Microsoft's Internet Explorer 8.0, Mozilla FireFox 3.0 or better (you can also use Google Chrome or Apple Safari. We do n...
Yes, you can set up as many user groups as you like. Learn more: https://www.eleapsoftware.com/support-lms-user-guides.html [https://www.eleapsoftware.com/support-lms-user-guides.html]
Mpegs (.mpg, .mpeg, .mp4), Quicktime Movies (.mov, .m4v), Windows Media files (.wmv), as well as Flash video (.flv, .swf). Learn more: https://www.eleapsoftware.com/support-lms-user-guides.html [https://www.eleapsoftware.com/support-lms-user-guides.html...
Absolutely. Use eLeaP LMS/LCMS to deploy courses to your users/learners/students across the street or across the globe. You create your content in real time and deploy it across time zones to classrooms, dorm rooms, cafeterias, corporate offices, call cen...
Glad you asked. * There is no software purchase and zero installation costs. * No IT staff costs. * Maintenance contracts are zero. * Costs for new features are zero. As new features come out, they are automatically added to your account. ...
eLeaP(tm) is currently available in 20 languages: Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swahili, Swedish, and Vietnamese. You can easily change your display to any of these available options by accessing your Profil...
Please refer to our [FEATURED CLIENT] page. Go to https://www.eleapsoftware.com/featured-client.html [https://www.eleapsoftware.com/featured-client.html]
The eLeaP(tm) Learning Management System LMS/LCMS is designed to be very flexible. It's a pay-as-you-go system. You only pay for what you use. Monthly usage fees are based on the number of individual users or a pre-set monthly fee based on any certain num...
eLeaP lets you upload [https://support.eleapsoftware.com/index.php?/Knowledgebase/Article/View/48/0/admin-how-can-can-i-add-my-powerpoint-presentation-into-my-course] just about any type of file you can imagine to your courses for your users to access usi...
eLeaP(tm) is not currently available for resale. However, if you would like to discuss licensing deals or affiliate partnerships, contact us at +1(877)624-7226 or email sales@eleapsoftware.com
eLeaP(tm) can serve anyone who wants to wants to improve employee skills management, increase knowledge acquisition and retention, reduce liability through compliance training or to complement and track traditional classroom instruction. eLeaP(tm) is a si...
Not if you don't want to. eLeaP(tm) LMS/LCMS is designed to be a cost-effective on-demand learning solution for you. You can choose the contract time frame that is suitable for you. Default payment is on a month-to-month basis. We have contracts from 3 mo...
eLeaP simply means eLearning Platform. eLeaP is a secure, easy-to-use, web-based training and learning platform delivering rich, powerful, intuitive e-learning in multimedia environment using Web 2.0 technologies like AJAX & Rich Internet Applications.